Process mapping means drawing out how work actually moves through your business today, from a lead coming in to the job being done. We don't change anything until the map is done. That way we fix the right thing.
An SOP, or standard operating procedure, is a written, step-by-step playbook for one process. Business Plans Plus (BPP) writes SOPs so any team member can do the work right without asking the owner.
Every BPP Operator and Scale engagement starts with a map. It tells us exactly what to build and in what order, so nothing gets implemented wrong.