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Workflows, SOPs & operations

Process mapping and SOPs for Tampa businesses

Repeatable systems that hold as you grow. Written playbooks, so your team can do it right without asking you.

Map it before you fix it

Process mapping means drawing out how work actually moves through your business today, from a lead coming in to the job being done. We don't change anything until the map is done. That way we fix the right thing.

An SOP, or standard operating procedure, is a written, step-by-step playbook for one process. Business Plans Plus (BPP) writes SOPs so any team member can do the work right without asking the owner.

Every BPP Operator and Scale engagement starts with a map. It tells us exactly what to build and in what order, so nothing gets implemented wrong.

Who it's for

  • Owners who can't take a week off because everything runs through them
  • Teams where client onboarding is different every time
  • Businesses hiring people to patch process gaps
  • Operations that run differently across teams or locations

What's included

In the Operator System
  • A 90-minute session mapping 1 to 2 key revenue processes, like lead to close and close to onboarding
  • Gaps and bottlenecks documented
  • A final process map you confirm before anything gets built
In the Scale System
  • A full process audit across 3 to 5 key processes, with gaps identified and an optimization roadmap
  • SOP documentation for each process
  • SOP walkthroughs in team training
  • A full playbook and documentation handoff

How it works

1. Map

We walk through each process with you, step by step, and document the gaps.

2. Confirm

You review the map and confirm the priorities.

3. Fix and write

We build the systems the map calls for and, in Scale, write an SOP for each process.

4. Hand off

We train your team and hand over the playbook.

Package and price

Operator System

$5,500, fixed price, 6 to 8 weeks. Starts with process mapping, then builds your CRM, one AI workflow, website improvements and a financial clarity session from the map.

Scale System

8 to 12 weeks. Pricing on a free consultation. A full process audit and an SOP for each process, plus a BI dashboard, 2 to 4 advanced AI automations and a 12-month financial planning analysis. See the Scale System.

Just the map, or just the SOPs

Pricing on a free consultation.

What owners say

“Experienced consultants with expertise in all industries. They take time to conduct extensive research before developing your strategic business model.”

Miriam Tyson · Owner, AK Consultants & Healthcare
Questions

Common questions

What is process mapping?

Process mapping is drawing out how work actually moves through your business today, step by step, from a lead coming in to the job being done. At Business Plans Plus, it is the first step of every Operator System and Scale System engagement, so we fix the right thing before we build anything.

What is an SOP?

An SOP, or standard operating procedure, is a written, step-by-step playbook for one process. BPP writes SOPs so any team member can do the work right without asking the owner.

Which BPP package includes SOPs?

SOP documentation for each mapped process is part of BPP's Scale System, which starts with a full process audit across 3 to 5 key processes. The Operator System, at $5,500, maps 1 to 2 key revenue processes and builds your systems from that map.

Why map the process before buying software?

Because software installed on a broken process just repeats the problem. Mapping first shows exactly what to build and in what order, so nothing gets implemented wrong.

How long does process mapping take?

The mapping session is 90 minutes. In the Operator System, you see your process map in the first couple of weeks, and you confirm it before any building starts.

Is this for my kind of business?

If you run a service business and everything still runs through you, yes. BPP builds for established service businesses that want systems that hold as they grow.

Get out of the middle of every step

Book a free 30-minute consultation. We'll map your bottlenecks and show you what to fix first.

Book a free consultation
Or call (813) 314-7552info@buildwithbpp.com
Free 30-minute call. No obligation.